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Billing Policies

This information is also included on each invoice that is sent to you.

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Payment is typically due upon receipt. Late fee(s) may apply if received 5 days past due date.
 

Your invoices are encrypted. Paying us on-line is safe, secure, and protected by SSL (Secure Socket Layer) Security.

 

Please note that we are unable to see or view your credit card number or CVV number, and we can only see the last 4 digits of your credit/debit card number for reference purposes.

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NEW WEBSITES

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50% deposit is required to reserve your place in my schedule and to begin. The remaining website project balance is due upon site completion, after approval and before site launch. An invoice will be emailed to you to pay your deposit and another one to pay the remaining balance.

 

 

MONTHLY WEBSITE HOSTING

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If you are hosting your website with me, your first Monthly Website Hosting invoice is due upon website completion, and will be a recurring and automatic monthly charge on the day of the month that you originally paid your invoice using the card that you originally paid with. If you ever need to change your payment information on file I can cancel your current payment/invoice and email a new one, or you can give your credit/debit card information to me. ALL personal/payment information for all services is kept confidential and only used for the exact intended purpose of our agreement.

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ANNUAL WEBSITE HOSTING

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If you choose to pay for Annual Website Hosting this must be pre-paid. I run specials and discounts from time to time if you pre-pay annually where you can save money and get up to two months free.

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WEBSITE MANAGEMENT/UPDATE/WORK ORDER INVOICES

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Website Management/Update/Work Order Invoices will be emailed weekly, monthly or as needed depending on your update schedule/work order request frequency, and are due upon receipt. As of this time, work order invoices are emailed on Mondays.

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OTHER SERVICES

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All other services such as Domain Name Registration, Search Engine Listing, Google/Yelp Business Page set up, etc. will be invoiced via email at the time of service.

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LATE FEE TERMS

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New website projects will not begin until the 50% Deposit has been paid. After final approval from the Client, the website will be Published and Go Live online after the remaining balance has been paid. If not paid, a late fee will not be added to your remaining balance for the website project; the site simply will not go live or be published until the invoice has been paid.

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Late Fees will apply to Website Management/Update Work Orders, Website Hosting and other Services Rendered at 1.5% per 30 days [RCW 15.14.125].

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In addition to incurring late fees for non-payment, Website Hosting will possibly be suspended if it has not been paid after 30 days; this means that your website will not have the capability to remain on-line, as website hosting is required for the site to be live/on-line.

 

Domain Name Renewals will not incur a late fee if not paid, but not paying for your Domain Name when an invoice is sent could result in Domain Name Expiration and possible permanent loss of said Domain Name, which is beyond our control once the Domain Name is expired.

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Lewis Clark Website Services (LCWSS) will email an automatic or manual Invoice for Website Services, Domain Name Renewal, Monthly or Annual Website Hosting, etc., and will send an automatic initial reminder via email three (3) days after a payment is due. Within one (1) week LCWSS will attempt to contact Client in an effort to see if non or late payment was possibly an oversight or due to unforeseen occurrences and/or if there is anything we can do to help. Our late fee and payment terms still apply if reminder and check-in emails, calls or texts were not sent. Please always feel free to contact us if you are having any issue(s), have any questions and/or to see if other payment arrangements can be made if absolutely necessary.

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PAYMENT METHODS ACCEPTED

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Credit/Debit Card.

PLEASE KEEP YOUR CARD & BILLING INFORMATION UP TO DATE TO AVOID DISRUPTION IN SERVICES.

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CONTACT EMAIL ON FILE

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PLEASE KEEP YOUR CONTACT EMAIL UP TO DATE AS THIS IS NORMALLY HOW INVOICES AND NOTICES REGARDING IMPORTANT INFORMATION IS SENT TO YOU. Please note that payments due and possible late fees are still valid and due even if your email on file is not correct or not kept up to date. I will always be sure to obtain the correct email address when I am contracted to provide a service for you.

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TERMS & ACCEPTANCE

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You have accepted these terms once you have signed the initial website agreement, when you have contracted us to provide service(s), and/or when you have made your first payment.

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Thank you so much, we truly value your business!

If you have any questions please don't hesitate to contact me:

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Thank you for getting in touch! I will contact you as soon as possible.

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