This information is also included on each invoice that is sent to you, but for complete and up to date billing policies please refer to this page. 

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Payment is typically due upon receipt. Late fee(s) may apply if received 5 days past due date.
 

Your invoices are encrypted. Paying us on-line is safe, secure, and protected by SSL (Secure Socket Layer) Security.

 

Please note that we are unable to see or view your credit card number or CVV number, and we can only see the last 4 digits of your credit/debit card number for reference purposes.

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NEW WEBSITES

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50% deposit is required to reserve your place in my schedule and to begin. The remaining website project balance is due upon site completion, after approval and before site launch. An invoice will be emailed to you to pay your deposit and another one to pay the remaining balance.

 

 

MONTHLY WEBSITE HOSTING

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If you are hosting your website with me, your first Monthly Website Hosting invoice is due upon website completion, and will be a recurring and automatic monthly charge on the day of the month that you originally paid your invoice using the card that you originally paid with. If you ever need to change your payment information on file I can cancel your current payment/invoice and email a new one, or you can give your credit/debit card information to me. ALL personal/payment information for all services is kept confidential and only used for the exact intended purpose of our agreement.

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ANNUAL WEBSITE HOSTING

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If you choose to pay for Annual Website Hosting this must be pre-paid. I run specials and discounts from time to time if you pre-pay annually where you can save money and get up to two months free.

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WEBSITE MANAGEMENT/UPDATE/WORK ORDER INVOICES

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WEBSITE MANAGEMENT/UPDATE/WORK ORDER INVOICES: Website Management/Update/Work Order Invoices will be emailed weekly, monthly or as needed depending on your update schedule/work order request frequency, at $60/hour, and are due upon receipt. We do not currently charge a one hour minimum - We charge in 15 minute increments, so if a website update takes 15 minutes you will be charged for 15 minutes, not a one hour minimum.

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AFTER HOURS/RUSH WEBSITE UPDATES: Rush or after hours website services/updates are billed at the rush/after hours rate of $75/hour. Our normal business hours are Monday-Friday, 9 a.m. to 5 p.m., and we are closed on some Holidays.

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PAYMENTS

Payment arrangements can sometimes be made depending on the service(s) provided, the work order, amount due and situation, but please note - effective May 1, 2025 - Invoices where payment arrangements have been made will incur a 3.3% credit/debit card payment processing fee per payment/transaction. It's important to me to save my clients and customers money wherever I can, but my credit card processing service charges me per transaction so I am forced to implement this policy where applicable. You do not pay credit card processing fees when you pay your balance in full.

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OTHER SERVICES

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All other services such as Domain Name Registration, Search Engine Listing, Google/Yelp Business Page set up, etc. will be invoiced via email at the time of service.

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SALES TAX

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UPDATED September 18, 2025 - Starting October 1, 2025, Washington State law (ESSB 5814) requires me to collect Washington state and local sales tax on custom website design projects, digital and various technology services, including but not limited to website design, development, and maintenance.

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As a registered Washington business, Lewis Clark Website Services is required to collect applicable Washington State and local sales tax on taxable services provided to Washington clients and customers. Please note that prices listed in proposals and estimates do not include sales tax unless explicitly stated and any required taxes will be added to invoices in accordance with state and local laws.

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For Washington clients/customers WA state and local sales tax will be added to the pricing for the following services when required by Washington State Law:

• Website design projects

• Website redesign projects

• Website development

• Website maintenance and management services

• Website update and content edits

• SEO services

• Digital marketing services related to website performance

• Hourly website support or consulting related to website changes

• Logo design services

• Graphic design services

• Social media management services 

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WA sales tax will generally NOT be added to the pricing for the following services:

• Monthly website hosting plans

• Annual website hosting plans​

• Domain name registrations

• Domain name renewals

• Domain name transfers

• Domain name management

• Third-party software, plug-ins or subscriptions billed separately 

Thank you for your understanding - this change is due to state law, not an increase in my service pricing.

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OLD INFORMATION PRIOR TO OCTOBER 2025 BELOW:

Custom website design projects are not subject to Sales Tax.  

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LATE FEE TERMS

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New website projects will not begin until the 50% Deposit has been paid. After final approval from the Client, the website will be Published and Go Live online after the remaining balance has been paid. If not paid, a late fee will not be added to your remaining balance for the website project; the site simply will not go live or be published until the invoice has been paid.

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Late Fees will apply to Website Management/Update Work Orders, Website Hosting and other Services at a Flat Fee of $5-10.00 if not received within 7 days, and every 30 days thereafter, or 10-20% of the total if over $100.00 (unless PRIOR payment arrangements have been approved and made) [RCW 15.14.125].

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In addition to incurring late fees for non-payment, Website Hosting will possibly be suspended if it has not been paid after 30 days; this means that your website will not have the capability to remain on-line, as website hosting is required for the site to be live/on-line.

 

Domain Name Renewals will not incur a late fee if not paid, but not paying for your Domain Name when an invoice is sent could result in Domain Name Expiration and possible permanent loss of said Domain Name, which is beyond our control once the Domain Name is expired.

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Lewis Clark Website Services (LCWSS) will email an automatic or manual Invoice for Website Services, Domain Name Renewal, Monthly or Annual Website Hosting, etc., and will send an automatic initial reminder via email three (3) days after a payment is due. Within one (1) week LCWSS will attempt to contact Client in an effort to see if non or late payment was possibly an oversight or due to unforeseen occurrences and/or if there is anything we can do to help. Our late fee and payment terms still apply if reminder and check-in emails, calls or texts were not sent. Please always feel free to contact us if you are having any issue(s), have any questions and/or to see if other payment arrangements can be made if absolutely necessary.

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PAYMENT METHODS ACCEPTED

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ACH/Bank/Checking
Credit/Debit Card

Venmo
 

Our preferred payment method is ACH/Bank transfer (checking account) to help keep our processing fees down. Credit/Debit cards are also accepted for your convenience.

 

PLEASE KEEP YOUR BANK ACCOUNT, CARD AND/OR BILLING INFORMATION UP TO DATE TO AVOID DISRUPTION IN SERVICES.

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CONTACT EMAIL ON FILE

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PLEASE KEEP YOUR CONTACT EMAIL UP TO DATE AS THIS IS NORMALLY HOW INVOICES AND NOTICES REGARDING IMPORTANT INFORMATION IS SENT TO YOU. Please note that payments due and possible late fees are still valid and due even if your email on file is not correct or not kept up to date. I will always be sure to obtain the correct email address when I am contracted to provide a service for you.

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TERMS & ACCEPTANCE

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You have accepted these terms once you have accepted the initial proposal/website agreement when you have contracted us to provide service(s), and/or when you have made your payment.

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Thank you so much - We truly value your business!